TERMS AND CONDITIONS OF USE – WWW.WIFISHOP.RO

Using this website implies acceptance of the terms and conditions below. We recommend reading them carefully. SC XTREME SOLUTIONS SRL reserves the right to amend these provisions without further notice. The latest version is always available on this page.

1. DEFINITIONS

  • Buyer – a natural person (consumer) or legal entity placing an Order.

  • Seller – the company SC XTREME SOLUTIONS SRL, registered office: Str. 1 Mai nr. 39, Otopeni, Ilfov, Romania, Trade Register no. J23/3593/2020, VAT number RO42927488.

  • Contract – an Order confirmed by the Seller (by e-mail or by phone).

2. CONTRACTUAL DOCUMENTS

By placing an order, the Buyer agrees to the form of communication (phone/e-mail) through which the Seller conducts its operations. An order is considered accepted when there is a written or verbal confirmation from the Seller. An unconfirmed order does not constitute a Contract.

3. INTELLECTUAL PROPERTY

The website name, logo and graphic elements are registered trademarks owned by SC XTREME SOLUTIONS SRL. Copying or using them without written consent is prohibited. The Buyer undertakes not to disclose any confidential information received from the Seller.

4. RISKS AND RESPONSIBILITIES

  • Delivery: the Seller ships goods by door-to-door courier.

  • Transfer of risk: the Seller is released from the risks associated with the goods when they are handed over to the courier company or to the Buyer's representative.

5. ACCEPTANCE AND PRICING ERRORS

If a product's price is displayed in error (a derisory or obviously incorrect price), the Seller reserves the right to cancel the order and notify the Buyer, and is not obliged to deliver the product at that price.

6. WARRANTY

Products benefit from a 24-month warranty, in accordance with OUG 140/2021 for natural persons and with the WIFIShop commercial policy for legal entities. Details are on the Product Warranty page.

7. RIGHT OF WITHDRAWAL (RETURNS) – NATURAL PERSONS ONLY

Under OUG 34/2014, a Buyer who is a natural person has the right to withdraw from the contract within 14 calendar days of receiving the product, under the following conditions (details on the Return Policy page):

  • Product condition: the product must be in the same condition in which it was delivered, in its intact original packaging, with all original accessories and documents.

  • Reduction in value (Art. 14 para. 3 of OUG 34/2014): if the product is returned with signs of wear, scratches, impacts or locked with user accounts and personal passwords (iCloud, Google, Admin, BIOS), the Seller will withhold an amount from the product's value representing the cost of restoring it to its original condition (unlocking, cleaning, service, repackaging). If the product is in a condition that no longer allows resale, we reserve the right to refuse the return.

  • Costs: return costs are borne entirely by the Buyer. We do not accept returns via Poșta Română (Romanian Post) or cash on delivery.

  • Refund: made within a maximum of 14 days of receipt and inspection of the product, by bank transfer to the IBAN account provided by the customer or, for online card payments, to the card used for the transaction.

8. TRANSFER OF OWNERSHIP

Ownership of the goods is transferred only upon full payment by the Buyer. For courier deliveries, the courier is not authorised to allow the parcel to be opened before it is signed for and paid for (if applicable).

9. LIABILITY

The Seller cannot be held liable for damage of any kind that the Buyer or a third party may suffer as a result of using the Goods after delivery, in particular for their loss or use not in accordance with the instructions.

10. APPLICABLE LAW AND JURISDICTION

This contract is governed by Romanian law. Any disputes will be settled amicably or by the competent courts. Applicable legislation:

  • OG 21/1992 (Consumer protection)

  • OUG 34/2014 (Consumer rights)

  • OUG 140/2021 (Warranty/conformity of goods)

  • Law 365/2002 (Electronic commerce)